[Remote/WFM] Need Customer Service Representative in San Diego

Our team is expanding! We have a new opening for a Need Customer Service Representative! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

 

 

Job title: Customer Service Representative Company: Mathnasium Job description : Job Description Our Math Learning Center is looking for a self-motivated/starter with experience in customer service, sales, and operations. This person will be responsible for coordinating day-to-day operations associated with running a smooth learning center. They will also assist with math tutoring, customer service, sales, and operational tasks. Online and in-center training will be provided. Must have prior experience in customer service in an office working environment, live in the San Diego area and be able to accommodate afternoon hours Monday - Friday and Saturday morning. RESPONSIBILITIES: Positively interact/engage with students and parents, building rapport, establishing trust, answering any inquiries, and taking the time to get the know the families Conduct sales outreach via phone, email, text, lead follow-up, program consultations and signing up new families into the program Data entry and spreadsheet management of all key sales and operational activities Conduct student assessments, grading, and printing materials and reports for parent reviews Digital Marketing tasks include writing blogs and posts on social media and website channels Support center staff with administrative and cleaning tasks QUALIFICATIONS: Recent college graduate with a degree in mathematics, sciences, engineering, communications or teaching Strong foundational math skills till Algebra 2+ Prior working experience in customer service Strong analytical thinking, and problem-solving skills Excellent communication & organizational skills Ability to multi-task efficiently Excellent PC, MS Office skills, and data entry skills Strong work ethic, punctual, detail-oriented, and reliable Must be available to work 1 PM-7 PM Monday - Friday, and Saturday from 9 AM - 1 PM. Reply with resume and cover letter. In your cover letter, include detail about your math competency, experience teaching or working with students, and availability. Base compensation, commission, and benefits are offered. Expected salary : $20 - 25 per hour Location : San Diego, CA Apply Job!

 

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If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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