[PART_TIME Remote] Professional Telephone Receptionist- *Part
No experience needed! We offer full training for our new Professional Telephone Receptionist- *part Time*! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.
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About the position The Professional Telephone Receptionist position is a part-time role focused on providing exceptional customer service as the first point of contact for various clients, including businesses, non-profits, and government agencies. The role requires effective communication, empathy, and professionalism to assist callers in their time of need, ensuring a positive experience while managing multiple calls efficiently. Responsibilities  Answer and relay telephone calls using a state-of-the-art telecommunications system. ,  Provide pertinent information and/or take messages using a customized computer-based scripted messaging system. ,  Follow client and company procedures for call handling and relaying of information. ,  Utilize good judgment and professional acumen, with an empathetic and caring personality. ,  Ensure punctual attendance for scheduled shifts. Requirements  Compassionate demeanor and professional attitude. ,  Stable Internet Connection. ,  Computer with a Windows 10 or newer operating system. ,  Dual Monitors. ,  Battery Backup. ,  Proficiency in Microsoft Windows and Microsoft Office 365. ,  Hands-on experience with basic office equipment. ,  Ability to type a minimum of 45 WPM while asking pertinent questions and documenting the caller's responses. ,  Solid written and verbal communication skills. ,  Ability to be resourceful and proactive when issues arise. ,  High School Diploma or Equivalent. Nice-to-haves  Bilingual Spanish is preferred, but not required. Benefits  Hourly Shift Differentials for Evening, Weekend, and Overnight Hours. ,  Premium Pay on Major Holidays. ,  Paid Birthday's Off. ,  Paid Sick and Personal Time Off. ,  Performance Based Bonus Structure (Award of Excellence Program). ,  Health, Dental, Vision, STD, LTD, Life Insurance, EAP, TeleDoc, and 401K. Apply Job!Â
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Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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