Immediate Hiring: Quality Leader - Operations
Join our friendly team! We have a simple and rewarding job for a Quality Leader - Operations! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
Â
Â
Description: Company Overview: Founded in 2015, Phil is a San Francisco-based, Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions  We are seeking a talented and experienced Quality Leader to join our operations team  Reporting to the VP of Patient Experience, you will be responsible for overseeing and managing quality assurance functions of our internal pharmacy, fulfillment partners, and patient & provider advocacy teams  This role involves developing and implementing quality management systems and driving continuous improvement to enhance patient experience and service excellence  Prepare and present regular quality reports to senior management, highlighting key performance indicators, quality metrics, and improvement initiatives. Requirements: 7-10 years of experience in quality management in a pharmacy or healthcare setting (Preferred)  Proven track... record of leading successful quality improvement initiatives  Strong analytical, problem solving, and decision making skills  In-depth knowledge of pharmacy processing, quality assurance principles, and customer service best practices  Ability to work and communicate with cross-functional teams in order to resolve errors and issues  Willingness to learn and understand operational workflows in order to quickly determine root cause  Team player who wants to help build up others  Certification in quality management (six sigma, Lean, ASQ) (Preferred) Benefits: Ground floor opportunity with one of the fastest-growing startups in health-tech  Fully remote working environment  Competitive compensation (commensurate with experience)  Full benefits (medical, dental, vision)  401(k) contribution opportunity Apply Job!Â
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply To This Job