Bilingual Customer Service Credit Representative - Remote
Description:
- InteLogix is seeking a Bilingual (English/Spanish) Customer Service Credit Representative to join our organization, remote.
- In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience.
- The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Requirements:
- Must be 18 years of age or older
- High School Diploma or equivalent required, BA degree preferred
- Call Center or Collections experience preferred and basic knowledge of data entry
- Excellent communication, ability to communicate clearly and effectively, both orally and in writing
- Deal with difficult interactions with customers
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
- Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
- Superb attendance, so you can be there when our customers need us
- Internet Speed of at least 10 MBPS download and 5 MBPS upload Speed Test results required - test yours now by clicking here: www.speedtest.net
- Dedicated workspace free from distractions
Benefits:
- Paid Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Discounts
- Full-time, non-seasonal Career Advancement
- Early access to earned wages via PayActiv Access up to 50% of earned wages (capped at $500 per pay period)
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