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VP - Customer Engagement, Future Readiness, Launch, and Field Operations

Remote, USA Full-time Posted 2026-06-17

Description:

  • Lead the development and execution of a unified customer engagement strategy
  • Oversee go-to-market planning, field effectiveness, and continuous process improvement
  • Shape and execute a forward-looking customer engagement strategy
  • Drive continuous improvement in operational processes and governance
  • Collaborate with Sales, Finance, P&O, and Analytics to align resources
  • Champion a culture of innovation and learning

Requirements:

  • Bachelor's degree required; MBA preferred
  • 10+ years’ experience of progressive experience in pharmaceutical, biotech, healthcare, or healthcare consulting
  • Proven ability to translate strategy into execution, with 3+ years’ experience in project management and leading sophisticated, cross-functional initiatives
  • Recognized ability in attracting, developing, and retaining diverse, high-performing teams
  • Strong strategic, critical thinking, and decision-making skills
  • Comprehensive knowledge of U.S. market access dynamics
  • Experience managing large, complex budgets and contributing to brand launch and commercialization processes

Benefits:

  • comprehensive benefits package that includes health, life and disability benefits
  • 401(k) with company contribution and match
  • generous time off package including vacation, personal days, holidays and other leaves

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