Quality Education Manager (Home Health) Tennessee
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POSITION SUMMARY: The Quality Education Manager serves as a member of the Home Health Quality Team, which provides direct support and technical assistance to various home health operational units throughout the division, focusing on professional development, compliance, policy and procedures, planning, program evaluation, and quality improvement. This position requires fifty percent travel and fifty percent remote work. Nursing license in the state of TN required. Home health experience required.Location: Remote but located in Tennesee due to travel throughout the state.ESSENTIAL DUTIES:
- Develop and implement educational programs using a variety of teaching resources, including webinars, teleconferences, live lectures, online training, training manuals, and clinical protocol guides
- Training deliverables include a mix of in-person training and content development for an on-line Learning Management System (LMS)
- Develops yearly educational plan to ensure requirements are met to meet regulatory standards
- Monitors the Learning Management System for staff compliance with assigned courses and works with local operational leadership to ensure compliance.
- Serves as a subject matter expert for the home health division, which will require the application of knowledge and skills specific to the following: clinical service provision in a home health practice environment, the conditions of participation, state regulations, and corporate policies and procedures
- Develops, implements, and monitors the preceptor program for home health
- Work closely with the Director of Quality for Home Health, the Area Vice President of Operations, and other home health leadership related to situations requiring more extensive training or action, and work collaboratively to achieve desired outcomes and results
- Completes in-home ride-along visits with clinical staff and audits documentation to ensure accuracy of documentation, competency of staff skills, and other requirements as needed
- Review medical records at the local level for new hires to ensure proper documentation, maximizing quality of care, compliance, and reimbursement. This review includes verification of appropriate documentation, quality of care provided, visit utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines
- Assist with quality assurance/performance improvement and Medicare compliance training programs
- Develop reference materials to address opportunities for improvement
- Maintains knowledge of current state and federal regulations
- Assist in the development and implementation of Plans of Correction within assigned operational units as requested
- Conduct and/or facilitate Staff Orientation Programs within assigned operational units as requested
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
- Follows all Medicare, Medicaid, and HIPAA regulations and requirements · Abides by all regulations, policies, procedures, and standards
- Performs other duties as assigned
- Maintains positive internal and external customer service relationships
- Maintains open lines of communication
- Plans and organizes work effectively and ensures its completion
- Meets all productivity requirements
- Demonstrates team behavior and promotes a team-oriented environment
- Actively participates in continuous quality
- Bachelor’s degree in Nursing; Master’s degree preferred.
- Current state licensure as a Registered Nurse.
- Five years of healthcare experience; 3 years of home health experience required.
- Two years of educator or supervisory experience.
- Strong communication and interpersonal skills.
- Strong use of Microsoft Office products.
- Valid driver’s license and proof of insurance are required.
- Ability to travel up to 50%