Account Success Manager, Talent Partners (Advisors)
About AldeaHeadquartered in Miami, Aldea is a next-generation AI company focused on voice-based clinical and expert applications. Our flagship product, Advisor, uses proprietary AI to scale the impact of world-class minds across personal development, finance, parenting, relationships, and more—with faster, more cost-effective performance than traditional models.The RoleWe’re hiring an Account Success Manager, Talent Partners to join our Business Development team. This role is critical to our success and sits at the intersection of BD, marketing, and product. You will manage the onboarding and ongoing success of Aldea’s Talent Partners: coaches, therapists, doctors, and other experts building AI Advisors on our platform.Your core responsibility will be to ensure Talent Partners successfully launch their AI Advisors and grow their business on Aldea. You will support the advisor and their team throughout onboarding, product buildout, go-to-market execution, and growth strategy. Success in this role means smooth launches, satisfied partners, and strong monetization outcomes.This role requires strong communication, operational discipline, and a working understanding of how digital products are built and marketed. While technical expertise is not required, you must be able to manage cross-functional processes and communicate effectively with product, design, and engineering teams.You may have experience at a consultancy like McKinsey or Accenture—or you may have managed delivery and client success at a high-growth tech company. Either way, you know how to drive outcomes in a structured, client-facing environment.RequirementsWhat you'll do
- Own end-to-end Talent Partner success, from onboarding through launch and growth
- Work cross-functionally with BD, product, engineering, marketing, and design to deliver successful advisor launches
- Manage project timelines, deliverables, and communication across internal and external stakeholders
- Serve as the day-to-day point of contact for Talent Partners and their teams
- Monitor performance of launched advisors and identify opportunities to optimize monetization and growth
- Develop repeatable systems and processes to scale Talent Partner success
- 3+ years experience in account management, client delivery, or customer success, ideally at a product-led company
- Strong organizational and project management skills
- Clear, concise communicator—able to manage multiple workstreams and stakeholders
- Comfortable interfacing with high-profile clients and creative professionals
- Familiarity with software product development and marketing processes
- Competitive base salary
- Performance-based bonus based on achieving goals
- Equity participation
- Comprehensive benefits, including health, dental, vision, and paid time off
- Flexible work environment—based in Miami, hybrid OK. Remote considered.
- Option to start on a contract basis with potential for full-time hire