Back to Jobs

Account Moderator | Donorbox | $15k – $15k | Remote (Worldwide)

Remote, USA Full-time Posted 2026-06-16
About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 80,000 global organizations to raise over $2B in donations.

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 120-person team based in 16+ states and 23+ countries.

In 2023, Donorbox achieved the Leader status in Nonprofit and was recognized for Best Functionality & Features in Fundraising by GetApp. We’re proud of what we do, and our product reflects it!

The Role

As an Account Moderator at Donorbox, you will play a crucial role in maintaining the integrity of our platform by reviewing accounts, screening customer campaigns, and investigating reported activities. We are looking for someone who is an objective and critical thinker with excellent communication skills, resourceful, and detail-oriented.

Responsibilities
  • Review accounts of new signups and the existing customer base.
  • Screen customer campaigns for suspicious fundraisers or red flags.
  • Investigate reported campaigns for potential contraventions of our Terms of Use and/or Acceptable Usage Policy, including research into the customer’s websites, social media, current social climate, and policies.
  • Identify patterns of behavior by bad actors to keep our security protocols updated.
  • Uphold the principles of free speech and the guidelines outlined in the Donorbox Acceptable Usage Policy when assessing customers.
    • Qualifications & Experience
  • 1-3 years of experience in account moderation.
  • Strong written and verbal communication skills in English.
  • Excellent research and investigative skills with attention to detail.
  • Ability to analyze extensive written content and footage to identify potentially problematic content.
  • Ability to create comprehensive reports of findings after conducting research and make informed decisions.
  • Ability to handle complex and sensitive content issues.
  • Adaptability to changing policies, guidelines, and industry trends.
    • Details
  • Fully remote based in any country
  • Must be available to work a 9-hour shift (including 1-hour lunch) from 12PM to 11PM GMT
  • Salary: $15k USD per annum
    • Benefits & Perks
  • Fully remote work from the comfort of your home
  • Eligibility for employee equity plan (stock options)
  • Reimbursement package for home office expenses, up to $1.5k
  • Health insurance premium reimbursements, up to 75% for you and your family
  • Generous time off policy of 21 days (birthday included ), 8 holidays of your choice, and 2 paid volunteer days
  • Wellness program with fitness and mindfulness classes
  • Love your work and our mission of serving nonprofits!
    • The Application Process

    We have 3 stages

  • Apply here and complete our assignment.
  • Prescreen Call with Talent Acquisition Associate
  • Interview with Hiring Manager

    • If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

    Apply To This Job
    Apply Now

    Similar Jobs

    Tesla Remote Jobs USA $35 Hours, Tesla Entry Level Remote Jobs

    Remote, USA Full-time

    Customer Service Reps - Live Chat FULLY REMOTE

    Remote, USA Full-time

    Virtual Tutoring & Teaching Opportunities (REMOTE)

    Remote, USA Full-time

    Patient Support Advocate / Pharmacy Technician - Remote hybrid

    Remote, USA Full-time

    Pharmacy Technician [Must Have Pyxis]

    Remote, USA Full-time

    CoPilot - Virtual/Personal Assistant

    Remote, USA Full-time

    Wells Fargo Job Openings Near Me – MySmartPros

    Remote, USA Full-time

    Advisor, Finance Operations - Rebate & Admin Fee Strategy

    Remote, USA Full-time

    People Operations Generalist | Alma | $85k-$110k | Remote (Anywhere)

    Remote, USA Full-time

    Remote Subject Matter Expert - Biology Jobs | Turing

    Remote, USA Full-time

    Hiring Now: How-To Geek - Apple Products Writer

    Remote, USA Full-time

    Experienced Entry-Level Data Entry Clerk - Part-Time Remote Position at arenaflex

    Remote, USA Full-time

    Field Inventory Analyst - Denver

    Remote, USA Full-time

    Software Development Engineer in Test (SDET)

    Remote, USA Full-time

    Senior Financial Analyst (Finance Comp/Clinical) - 100% REMOTE

    Remote, USA Full-time

    Product Owner, AI Agents and Platform

    Remote, USA Full-time

    Experienced Bilingual Customer Service Representative (English / Spanish) - Remote Opportunity in El Paso, TX at blithequark

    Remote, USA Full-time

    Walt Disney World Resort Careers is hiring: Disability Access Service Video Chat

    Remote, USA Full-time

    Rewritten Job Title:

    Remote, USA Full-time

    Experienced Chat Support Representative – Automotive Industry Expertise and Customer Service Excellence

    Remote, USA Full-time