Remote Customer Service Chat Representative ($25/hour) in Baltimore, MD in Remote Job Central
Job title: Remote Customer Service Chat Representative ($25/hour)
Company: Remote Job Central
Job description: How to Apply:
IMPORTANT: You must apply directly at RemoteJobRecruiting.com to be considered for this position.
Coastal Travel Solutions is a leading travel agency that provides exceptional travel experiences to its clients. We are currently seeking a Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will play a critical role in providing our clients with top-notch customer service.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide information about our travel services and products
- Help customers book and manage their travel itineraries
- Resolve customer complaints and issues effectively and efficiently
- Work with other teams to ensure customer satisfaction
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Comfortable using computers and software applications
- Strong problem-solving skills and attention to detail
- Customer service experience preferred but not required