Toyota Rent-A-Car (TRAC/Rental) Clerk – Purdy Group – Huntsville, TX
Job title: Toyota Rent-A-Car (TRAC/Rental) Clerk
Company: Purdy Group
Job description: The TRAC Clerk at Huntsville Toyota oversees rental services for the dealership. The TRAC Clerk will assist customers with rental selections, work with insurance carriers to authorize payments, and manage the paper flow of all agreements and other documents for compliance and accounting purposes.
Our automotive group, Purdy Group, believes and thrives on the values of Fun, Care, and Accountability. You are entering into a field that requires a high level of integrity and character. A TRAC Clerk at Purdy Group wants to provide exceptional service. If you are organized, a team-player, assertive, detail-oriented, and a leader, then a TRAC Clerk role might be in your future.
What you’ll do:
- Ensure the effective process of all types of car rental transactions
- Provide exemplary customer service and issue resolution
- Understand cost control and achieve individual sales goals
- Monitor prices and set rates for walk-ups
- Uphold company standards and processes
- Increase the market penetration of the branch and increase revenue
- Handle or assist in the resolution of customer service issues if other staff members are unable to
- Perform other job duties as assigned to meet the business needs.
- A positive attitude and focus on customer satisfaction
- At least 1 year experience working in a rental facility (Required)
- Prior experience working with computer database systems (a plus)
- Prior sales or retail experience (a plus)
- High School Graduate or General Education Degree (GED) (Required)
- Strong organizational and time management skills.
- Ability to read and comprehend rules, regulations, policies and procedures.
- Competitive Pay
- Medical, Dental, & Vision insurance plans
- 401(k) with company-match
- Paid-time-off (PTO)
- Paid family leave
- Associate purchase program