Temp. Specialist, Digital Merchandising and Operations- Americas
Job title: Temp. Specialist, Digital Merchandising and Operations- Americas in New York City, NY at Tiffany & Co.
Company: Tiffany & Co.
Job description: Job Category: DigitalJob Description:OverviewThe Digital Merchandising and Operations Specialist will support online business initiatives and merchandising strategies to increase sales and site conversion, coordinating cross-functional efforts to drive growth, and continuously improving the client experience.Key AccountabilitiesLead digital merchandising to drive digital sales growth and improve client experience by:· Optimizing product sequencing daily/weekly based on sales, inventory, and brand priorities.· Analyzing performance & optimize product grids based on product trends, opportunities, and gaps· Monitoring on-site search trends and identify opportunities.· Assisting with product recommendation program (external vendor/AI algorithm) and testing pipeline.· Partnering with inventory teams to maintain product availability based on retail inventory.· Conducting regular on-site testing, proactively identify and correct issues that surface.· Maintaining awareness of competitive landscape and identify trends and opportunities for site improvement.· Coverage of site merchandising tasks across both US and Canada sites - three in total, 1 US (English) and 2 CA (English & French).Manage site operations, in partnership with regional & global teams:· Prepare readiness documentation for upcoming commercial moments and campaign launches· Set up and maintenance of shipping options and client communications.· Partnership with retail team in maintaining store hours and information through Yext and internal platforms.· Identify and optimize live chat functionality on site pages across US & Canada.· Partner with supply team to update product availability on-site.· Assistance with site re-platform, when needed, including QA, merchandising preparation, and ad-hoc needs before launch.QualificationsRequired· BA/BS degree· 2-3 years in similar role· Background in ecommerce, online merchandising, merchandising· Website analytics (GA4 & ContentSquare)· Computer proficiency with intermediate to advanced Excel skills, working knowledge of PowerPoint and Word· Self-starter who can work independently and as part of a team· Ability to collaborate with all business partners across the organization· Self-motivated with a curiosity and desire to learn morePreferred· Retail background· Luxury experienceSame Posting Description for Internal and External CandidatesThe salary for this position is between $70,000 and $90,000 depending on experience.#LI-OnsiteQualifications:QualificationsRequired
- BA/BS degree
- 2-3 years in similar role
- Background in ecommerce, online merchandising, merchandising
- Website analytics (Adobe)
- Computer proficiency with intermediate to advanced Excel skills, working knowledge of PowerPoint and Word
- Self- starter who is able to work independently and as part of a team
- Ability to collaborate with all business partners across the organization
- Self-motivated with a curiosity and desire to learn more
- Retail background
- Luxury experience