Care Coordinator – Remote (Central Time Zone)

Job title: Care Coordinator – Remote (Central Time Zone) in Texas at A-Line Staffing Solutions Company: A-Line Staffing Solutions Job description: Care Coordinator – Remote (Central Time Zone) Pay Rate: $20.00/hour Location: 100% Remote (U.S. based) Schedule: Must be available to work any 8-hour shift between 7:00 AM – 7:00 PM CST. Training is Monday–Friday, 8:00 AM – 5:00 PM CST for the first 4–6 weeks (attendance is mandatory).Position Summary: We are seeking a dedicated and empathetic Care Coordinator to join our remote team. In this role, you will provide critical support to patients and healthcare providers by coordinating care, answering questions, and managing referrals in a professional and compassionate manner.Key Responsibilities:Process accurate patient referrals and applications using a centralized CRM systemAnswer incoming inquiries and provide updates regarding patient case statusesMake outbound calls for follow-ups and confirmationsDocument detailed and accurate notes during calls using proprietary softwareGuide patients with empathy while educating them throughout their care journeyCommunicate with healthcare providers and internal teams to facilitate patient servicesManage cases from initial contact through final outcomeQualifications:High School Diploma or equivalent required2–4 years of customer service or call center experience preferredExperience in healthcare or pharmacy settings is a plusAbility to type a minimum of 40 WPM while maintaining call qualityProficient in Microsoft Office products (Word, Excel, Outlook)Strong verbal and written communication skillsAbility to multitask in a high-volume environmentMust be reliable, self-motivated, and detail-orientedRemote Work Requirements:Must reside within the United StatesQuiet, private, and distraction-free home workspaceMust have high-speed internet that meets all of the following:Hardwired connection (Wi-Fi not permitted)Minimum download speed: 15 MbpsMinimum upload speed: 5 MbpsMaximum ping rate: 30msMust use a surge protector with network line protection for company-provided equipmentTechnology and equipment will be provided by the employerWhy Apply?$20/hour pay100% remote work opportunityStructured onboarding and paid trainingOpportunity to grow into senior rolesMake a meaningful impact by supporting patients in needReady to join a team that makes a difference? Apply today! Expected salary: $20 per hour Location: Texas Apply for the job now! Apply for this job