Senior Account Manager

Job title: Senior Account Manager in USA at Scorpion Company: Scorpion Job description: About UsScorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what's going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We're a technology-led service with a human touch.About the RoleAs a Senior Account Manager, you will play a critical role in driving strategic execution and mentorship within our client success team. You will serve as a trusted advisor to key clients, overseeing the development and execution of high-impact digital marketing strategies that align with their business goals. Beyond client management, you will mentor and support Account Managers and Marketing Assistants, helping them refine their approach to client relationships, campaign execution, and problem-solving.Success in this role requires a deep understanding of Scorpion's products, platforms, and digital marketing strategies across SEO, paid advertising, social media, and more. You will proactively identify growth opportunities, guide clients through complex marketing initiatives, and ensure seamless collaboration across teams to drive measurable success.If you're a strategic thinker with a passion for leadership, client success, and digital marketing innovation, we'd love to hear from you!What your success will look like

• Client Strategy & Partnership

• Build strong relationships with clients ensuring their marketing strategy aligns with their business goals.
• Serve as the primary point of contact, helping clients navigate digital marketing and maximize their results.
• Provide expert recommendations based on data-driven insights to improve SEO, paid media, social media, and content performance.
• Lead client meetings, delivering clear and actionable marketing strategies.
• Marketing Performance & Optimization

• Monitor campaign performance and provide strategic insights to optimize client success.
• Partner with internal teams to refine marketing strategies and adjust tactics as needed.
• Ensure marketing budgets are allocated effectively to maximize return on investment.
• Training & Thought Leadership

• Lead training sessions for internal teams and clients on digital marketing best practices and Scorpion's marketing platform.
• Deliver engaging presentations at industry events and client meetings.
• Stay ahead of industry trends, bringing new insights and innovations to the team.
• Collaboration & Growth

• Work closely with internal teams, including SEO, paid media, content, and brand strategy, to deliver seamless execution.
• Identify opportunities for growth within existing accounts and introduce additional Scorpion solutions.
• Contribute to team development by mentoring junior account managers and sharing best practices.

Who you are and what you bring

• Education: Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field-or equivalent practical experience.
• Experience:

• 4+ years of professional experience in client-facing account management.
• Proven track record of upselling and growing client accounts.
• Proven ability to manage client relationships, understand their needs, and deliver results.
• Experience working with cross-functional teams to execute client strategies.
• Skills:

• Strong understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
• Exceptional communication and relationship-building skills, with the ability to influence key stakeholders and foster client trust.
• Detail-oriented with strong project management skills, ensuring effective budget management and proactive problem-solving.
• Ability to prioritize, multitask, and perform well under pressure in a fast-paced environment.
• Passion for mentoring and developing team members.
• Eagerness to learn new tools, platforms, and industry best practices.

Our Scorpion ValuesWinning Mindset: When our clients win, we win. Genuine Care: We only succeed when we are truly invested in our clients and each other. Unmatched Results: We deliver more than expected-and then some-driving the best results and impacting lives. Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again. Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.Our BenefitsWe invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy-today and tomorrow.

• 100% employer-paid medical, dental, and vision insurance
• Flexible paid time off, so you can rest, relax, and recharge away from work
• Employee equity program
• Paid parental leave
• Paid cell phone and service
• Remote office allowance
• Professional development and development courses
• Regular manager check-ins to drive performance and career growth through Lattice

CompensationWe acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

• The base salary range is $80,000 (entry-level) - $95,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
• The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.

Our Interview ProcessWe value your time and want to give you the best opportunity to showcase your skills. Here's what to expect:

• Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role.
• First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals.
• Second Interview: 45-minute Zoom with interview panel with key team members.
• Final Interview: 30-minute Zoom with an executive leader for a final conversation.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit . Expected salary: Location: USA Apply for the job now! Apply for this job