Remote Customer Service Representative - Dispatcher
Job title: Remote Customer Service Representative - Dispatcher in Portland, OR at SolvOne
Company: SolvOne
Job description: SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.comWhy apply for a Remote SolvOne Customer Service job?
- Work from the comfort of your home
- Save time and money without a commute
- Pay starts at $18.00 per hour
- Equipment provided by SolvOne
- Paid training begins Early-June
- Option of working at our Cedar Hills, Oregon office if preferred
- Comprehensive individualized remote training (during daytime hours)
- Positive work environment; we work hard to appreciate our people
- We promote from within and encourage growth
- A strong internet connection and the ability to setup a home office with company provided equipment
- Must be a resident of Oregon or SW Washington
- Have a positive attitude, great work ethic and a passion for helping others
- Be dependable and committed to be at work on time and ready to do your best each day
- Dedicate your full attention to your work by not providing care for others during work hours
- Commit to superior service for our customers, and support them through both phone and computer interactions
- Ability to learn new information, policies and skills including software and petroleum industry knowledge
- Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
- Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
- Work at a desk and effectively utilize a phone and computer for the length of your shift
- Successfully pass a computer skills assessment, training evaluations, and the trial service period
- Successfully pass a pre-employment drug screen and background check
- Bilingual is a plus but not a requirement
- Work from home, with the option to work at our office in Cedar Hills if desired
- Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
- We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
- A fun and rewarding environment with giveaways and employee recognition programs
- Training classes are small, so each new hire gets the individual training needed to succeed
- Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
- Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more