Learning Area Manager - Compounding Lab
Job title: Learning Area Manager - Compounding Lab in Pittston, PA at Chewy
Company: Chewy
Job description: Our Opportunity at Chewy!We are hiring a RX Learning Area Manager to manage a team of Learning Coordinators and on-the-floor-trainers! You will implement pharmacy fulfillment center training across onboarding, continuous training, and new leadership assimilation. We're creating the premier pet health provider with a focus to drive operations and leadership development. We are passionate and results driven, but down-to-earth. We believe in excellence in all we do and accept nothing less.What you'll do:
- Lead and support ongoing development, provide regular performance feedback for team of Learning Coordinators and large team of on-the-floor trainers as needed.
- Identify needs or gaps in learning process and in consultation with pharmacy operations teams
- Design training and development programs based on the organizational needs in consultation with Regional Learning Manager
- Recruit and observe team of on the floor trainers for process training
- Conduct train-the-trainer sessions and Conduct Leadership training
- Facilitate learning sessions with all process job roles and with Leadership as needed
- Supervise all training conducted across shifts and areas at multiple sites
- Maintain daily communication with Operations, HR, Recruiting and other teams
- Conduct remediation training as needed
- Maintain knowledge of operation processes for ongoing assessment of the training process
- Bachelor's degree/Associates Degree or relevant experience
- Individual must meet and maintain requirements for licensure or registration according to state Board of Pharmacy requirements.
- 1-2+ years leading a team within a training/learning, HR, Operations or process improvement role
- Proficiency in computer usage, email, MS Office (Word, PowerPoint, and Excel, Outlook)
- Understanding of fulfillment/distribution center/warehouse processes and flow
- Well-developed observational, analytical, verbal and written communications skills
- Able to work flexible schedules / shifts as needed for 7 day operation
- Effective skills for planning daily/weekly tasks and adapting to challenging demands
- Effective skills developing relationships across all levels and functions
- Experience leading teams at remote work locations is preferred
- Position may require some travel (25%)