Remote Live Chat Agent (remote) in New York City, NY
Job title: Remote Live Chat Agent (remote) in New York City, NY at Bluegrass Landscape & Snow Management
Company: Bluegrass Landscape & Snow Management
Job description: Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Bluegrass Landscape & Snow Management is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Responsibilities
- Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Create relationships with new customers to better understand and achieve their needs
- This position is also a remote position in which you will be working from home
- High school diploma or equivalent
- Experience in customer service
- Strong telephone etiquette
- Familiarity with CRM tools
- Excellent communication skills
- Ability to manage multiple tasks at once
- Ability to adapt to different personalities
- Must Live and Reside in the US
- Must Have Laptop/Tablet
- Medical, Dental, and Vision
- Disability
- Life Insurance
- 401(k) Plan
- Paid Vacation and Holidays