Customer Service Representative/Live Chat FULLY REMOTE in Los Angeles, CA
Job title: Customer Service Representative/Live Chat FULLY REMOTE in Los Angeles, CA at Vultus
Company: Vultus
Job description: As a Remote Customer Support Representative, you will serve as the first point of contact for customer inquiries, offering solutions and maintaining a positive customer experience. This fully remote role allows you to make a meaningful impact while working from the comfort of your home.Benefits
- Pay rate depends on experience
- Competitive salary, commensurate with experience, plus Benefits: Medical, Dental, Vision, Life Insurance, paid Holidays & Paid Time Off
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Strong telephone and written communication skills
- Outgoing personality; enjoys working with people
- Prescreening of craftsman applications, preparation of paperwork for interviews and onboarding
- Office administration
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, PowerPoint
- Office administration
- Fully remote position with flexible scheduling.
- Comprehensive training and continuous support.
- Competitive pay
- A supportive and inclusive team environment.
- Previous experience in customer service or a related field.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a dedicated workspace.