Product Specialist, Contracting Solutions
About the position The Product Specialist - Selling Solutions at Delta Air Lines will play a vital role in enhancing B2B partnerships and transforming contracting processes. This position involves collaborating with Product Owners to develop and implement corporate and agency contracting solutions, ensuring alignment with business objectives and customer needs.
Responsibilities
- Lead and partner with business stakeholders, cross-commercial teams, and IT to execute a customer-centric product vision.
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- Drive collaboration to deliver meaningful value through effective execution and alignment with strategic objectives.
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- Support Product Owners with the development of corporate and agency contracting solutions.
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- Work with product squad to write user stories with clear and concise acceptance criteria.
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- Coordinate launch readiness tasks and manage testing phases to ensure successful product implementation.
Requirements
- 1-3 years of professional experience.
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- Familiarity with project coordination and experience working on cross-functional teams.
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- Ability to support large-scale projects with guidance, following Agile development principles.
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- Collaboration, self-leadership, and stakeholder management skills to work with diverse teams and stakeholder groups.
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- Strong analytical and problem-solving skills, with an ability to create clear and effective reports.
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- Ability to prioritize tasks efficiently and adapt to rapidly changing priorities.
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- Consistently prioritizes safety and security of self, others, and personal data.
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- Embraces diverse people, thinking, and styles.
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- Possesses a high school diploma, GED, or high school equivalency.
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- Is at least 18 years of age and has authorization to work in the United States.
Nice-to-haves
- Bachelor's degree preferred.
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- Knowledge of the travel-related industry (airlines, hotels, travel agencies).
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- Proficiency with Agility and Aha! for effective product management and data hygiene for progress tracking.
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- Experience coordinating launch tasks and testing in a technical environment.
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- Proven ability to collaborate with technical and non-technical teams.
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- Strong organizational skills and the ability to manage multiple work streams effectively.
Benefits
- Competitive salary, industry-leading profit sharing program, and performance incentives.
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- 401(k) with generous company contributions up to 9%.
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- Paid time off including vacation, holidays, paid personal time, maternity and parental leave.
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- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.
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- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
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- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
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- Domestic and International space-available flight privileges for employees and eligible family members.
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- Career development programs to achieve your long-term career goals.
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- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
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- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
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- Recognition rewards and awards through the platform Unstoppable Together.
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- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
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