Product Implementation Manager

Description:

• Responsible for detailed implementation plans to execute product strategy flawlessly in collaboration with cross-functional business partners.
• Responsible for the implementation of significant product initiatives.
• Applies in-depth knowledge of managing all aspects of project plan(s), maintaining understanding of technical aspects and details of execution, and identifying product implications and dependencies.
• Establish and implement programs and innovative initiatives for Minute Clinic team to drive growth and clinic volume.
• Data analysis to understand patterns and draw conclusions in a hypothesis driven approach.
• Implement and monitor business plans and oversees business optimizations to deliver on KPIs.
• Take full accountability for results, serve as product expert, and leverage all resources available to achieve KPIs.
• Direct/provide enhancements to business processes, policies, and infrastructure to improve product delivery.
• Challenge self and others to look to the future to create quality products, services, and solutions.
• Ensure product strategies are articulated in a compelling manner customized for different stakeholders including laying out facts / data in easily digestible format and drawing clear conclusions.
• Assists in the management of robust high-level business requirements and help to deliver on product strategy considering linkages between systems, technical system implications, and anticipating changes and resolving barriers.
• Assesses risks, communicates dependencies, and recommends alternative solutions in a timely manner that allows for mitigation and strategic reaction.

Requirements:

• Strong communication (both oral and written) skills
• Strong analytical skills with the ability to use data and metrics to substantiate assumptions and make large scale programmatic recommendations
• Strong understanding of EPIC
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Experience in client management, including building and maintaining strong client relationships and client satisfaction
• Adept at problem solving and decision-making skills
• Experience in product development including managing business requirements and project oversight
• Demonstrated ability to master rapidly changing technology for engagement and analytics
• Strong interpersonal skills and ability to convey your rationale and needed actions to engage diverse audiences and influence leaders concisely and effectively
• Track record in taking on end-to-end ownership and successfully delivering results
• Intrinsically motivated to drive continuous process improvement and optimize products and services
• Functions with a sense of prioritized urgency to ensure timely and optimal results
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Benefits:

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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