Site Reliability Engineer

Founded in 2022 by Jean-Louis Queguiner (ex-OVHCloud) and Jonathan Soto (ex-MIT/Sigfox), Gladia builds best-in-class speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by world-class investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

As Gladia continues to grow and serve a growing customer base, our infrastructure must evolve accordingly. We are seeking an SRE to help develop and maintain our infrastructure while collaborating closely with our developers to enhance our processes. To complement our current team’s skill set, we are specifically looking for a candidate with strong expertise in observability.

• Create and maintain hybrid Kubernetes clusters

• Implement and manage the observability stack (CNCF landscape)

• Prepare deployments for production

• Optimize infrastructure and tool scaling to keep costs low

• Support developers in implementing observability

• Document technical procedures and policies

• At least 5+ years of experience working on a rapidly growing product, with a strong focus on scalability and well-tested solutions

• Strong experience with PromQL, OpenTelemetry, and self-hosted stacks

• Proficiency with Kubernetes and containerization

• Experience with CI/CD processes (GitHub, test-driven development, etc.)

• Knowledge of at least one programming language (Python, Go, etc.)

• Knowledge of databases (PostgreSQL, Patroni)

• Experience with UNIX/Linux operating systems

• Networking knowledge (DNS, OSI model, HTTP/HTTPS, SSL/TLS)

• Fluency in French and English

• Proactive, agile, autonomous, tenacious, pragmatic, supportive and curious

• You think critically before you code

• You solve problems collaboratively

• You ensure high-quality work standards

• You’re not afraid to try new things

• The compensation offered is based on seniority and experience, and would typically range from €55K to €75K in base salary + BSPCEs

• Full remote policy in France with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in Sentier, the heart of Paris

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

At Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries. Our team is made up of brilliant AI minds, all working together to deliver solutions that make a real-world impact. Whether you're looking to solve complex challenges, innovate in a fast-paced environment, or be part of a global movement transforming communication, Gladia is the place for you !