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GCMC Senior IT Process Analyst

Remote, USA Full-time Posted 2026-06-17

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Senior IT Process Analyst Grade 20F The Senior IT Process Analyst will be part of a team that is responsible for managing the systems developed by the UPS End User Development team for utilization by the Global Capacity Management Center. The Senior IT Process Analyst will be required to maintain, evaluate efficiencies and coordinate schedule updates as needed/required with the necessary IT teams for both security and operational procedures. This candidate will be required to collaborate cross-functionally with both users and system developers to create and/or maintain contractual or operationally required systems, data or reporting functions. The Senior Information Technology (IT) Process Analyst is accountable for business aligned, time bound activities, including identification of system interfaces and development of module reuse on an enterprise-wide scale. He/She participates in the development, direction, and implementation of Information Services (I.S.) strategy, standards, initiatives, and governing policies. This position collaborates with architects and end users to develop solutions and ensure alignment with enterprise strategy. He/She contributes in project life cycle stages from initial kick-off through implementation. This position manages cross-functional relationships. He/She provides education and guidance to others on architecture, standards, principles, methodology, and trends. The Senior IT Process Analyst may be required to provide 24/7 on site support on a as needed basis. Qualifications: • Experience with Data Governance, Resiliency Technologies/High Availability and Microsoft Office (including Excel) • Working Knowledge of Longview • Knowledge of Standards and Governance Policies and Procedures • Technical Knowledge of Hardware & Software • Project Management • Prioritization Skills • Budget Planning • Detail-oriented • Meeting Facilitation • Team Player • Ability to work well under pressure • Ability to work with minimal supervision • Excellent verbal and written communication skills • Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Apply Job!

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