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Manager, Risk Management

Remote, USA Full-time Posted 2026-06-16

Job Title: Manager, Risk Management Overview:

Overview

The primary responsibility of the Manager, Risk Management is to provide support to the Mastercard Customer Risk Management (CRM) team when it comes to merchant and banking underwriting, being the primary liaison for underwriting and managing the exposure associated with merchants in the gaming / gambling industry. Mastercard has approximately $77B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM’s role as a key part of its evolving and quickly growing business model, with new services, products and acquisitions taking a critical role in the company’s expansion. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard’s sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This provides great opportunities to learn and grow your career within Mastercard. Role The primary responsibility is to support the CRM team to ensure customer risk is appropriately assessed, managed, and mitigated in accordance with Mastercard’s policies & procedures and risk appetite framework. This includes, but is not limited to: • Responsible for all merchant underwriting for CRM at a global level. • Responsible for monitoring risk mitigant and exposure amounts to ensure exposure to merchants and banks remain within risk appetite. • Work with management and 2nd line of defense to set up the framework to manage merchant exposure and exposure to banks related to specific programs. • Cooperate with regional leads (CRM VPs) to ensure appropriate management of merchant and bank risk in different geographies. • Project manage/coordinate with relevant teams on controls and enhancements necessary to accommodate new merchants and banks within CRM’s risk standards and Mastercard’s risk appetite. • Participate in various process improvement initiatives and sharing best practices. The role will require strong credit risk background, a good systems and tools and usage of various data sources relevant for the customer risk management function, as well as expertise in merchant underwriting, with focus in high-risk verticals (e.g., gaming, gambling, etc.). All About You • Postgraduate degree in business, economics, econometrics or equivalent. • Experience in credit risk assessment and financial statements analysis; experience in / knowledge of high-risk merchants’ analysis. • Accuracy, self-drive, accountability and sense of urgency. • Outstanding written and verbal English communication skills. • Advanced Excel, Word, and PowerPoint user. • Positive attitude, strong work-ethic, and good sense of humor. Apply Job!

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