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Credit Admin - Retail Onboarding

Remote, USA Full-time Posted 2026-06-16

About the position As a part of the Dealer Credit Administration team, the Credit Associate - Retail Onboarding is responsible for initiating and completing system set-ups and due diligence for new indirect lending relationships. Working effectively and efficiently with team members and matrix partners, the Credit Associate - Retail Onboarding will provide a high level of customer service to new customers during the onboarding process and ensure an efficient process is followed. Responsibilities • Complete due diligence to ensure compliance with federal regulation and internal policy , • Create and edit dealer profiles in Ally systems , • Collaborate effectively with team members and matrix partners , • Review retail agreements for completion and accuracy , • Supervise and respond to incoming email requests received in group mailbox in a timely manner , • Provide customer service for automotive dealers Requirements • HS diploma or equivalent required , • Understanding of automotive dealership operations is a plus , • Presents strong written and oral communication skills , • Requires proficient use of all Microsoft Office programs , • Performs administrative, accounting and technically based supporting tasks , • 2 + years' experience in financial services or similar industry , • Associate's or Bachelor's degree in business or related emphasis may be considered in place of experience Nice-to-haves Benefits • 11 paid holidays , • 20 paid time off days , • 8 hours of volunteer time off, yearly , • 401K retirement savings plan with matching and company contributions , • Student loan pay downs and 529 educational save up assistance programs , • Tuition reimbursement , • Employee stock purchase plan , • Flexible health and insurance options including medical, dental and vision , • Employee, spouse and child life insurance , • Short- and long-term disability , • Pre-tax Health Savings Account with employer contributions , • Healthcare FSA , • Critical illness, accident & hospital indemnity insurance , • Adoption, surrogacy and fertility assistance , • Paid parental and caregiver leave , • Dependent Day Care FSA , • Mentally Fit Employee Assistance Program , • Subsidized and discounted Weight Watchers program , • Travel allowances, relocation assistance, a signing bonus and/or equity Apply Job!

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