Online Support Representative

Job Overview As a Sales Support Representative, you will play a crucial role in assisting the sales team and ensuring excellent customer service. This position requires a blend of client interaction, administrative tasks, and sales support to drive business success. Duties • Provide exceptional customer support via phone, email, and in-person interactions • Assist with order processing, data entry, and maintaining customer records • Collaborate with the sales team to prepare quotes, proposals, and sales contracts • Handle inquiries and resolve customer complaints in a timely and professional manner • Conduct market research to identify potential leads and opportunities • Support the sales team in meeting and exceeding sales targets Skills • Proficiency in English with strong verbal and written communication skills • Experience in client services, customer support, or sales-related roles • Strong organizational skills with the ability to multitask and prioritize workload effectively • Knowledge of office software applications for data entry and documentation • Previous experience in a call center or sales environment is advantageous • Multilingual abilities are a plus for engaging with diverse customers Job Types: Full-time, Part-time Pay: $19.71 - $20.87 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Shift: • Day shift • Evening shift • Morning shift • Night shift • Overnight shift • Rotating shift • Split shift Work Location: Remote Apply Job!