Inbound Sales Agent (Remote within Nevada and Arizona)

Working under close supervision, the Sales Agent I supports Wawanesa's growth and profitability by generating new business. This job is responsible for interfacing with potential customers in a call center environment, in order to sell insurance, explain various insurance policies, and help clients choose coverage that most appropriately fits their needs. No cold calling. Schedule Training Schedule: • Monday - Friday, 8:30am - 5:00pm Pacific Time Regular Schedule: • Monday - Friday, 11:15 a.m. to 7:45 p.m. Pacific Time • Saturday 8:00 a.m. to 4:30 p.m. Pacific Time • Split days off: One day off during the week and one day off during the weekend • Schedule based on a 37.5 work week (subject to change based on business needs) Job Duties • Generate new business by interfacing with potential customers over the phone to sell, upsell, and promote insurance services offered, and also answer future business inquiries. • Process new business from quote to policy issuance. • Review potential business in order to determine eligibility and approve coverage. • Ensure accuracy and completeness of data. • Provide superior customer service by establishing and maintaining customer relationships to facilitate future selling opportunities. • Achieve production sales goals in a fast-paced, high volume environment. • Perform other duties as assigned. Qualifications • College Degree or equivalent combination of relevant experience and education. • Ability to negotiate to win/win results while focusing on the quality of the transaction. • Good decision making skills in complex and high pressure situations. • Good verbal and interpersonal skills. • Ability to identify an issue, determine resolution and complete action as required. • Strong ability to handle sensitive information and maintain confidentiality. • Good organizational & time management skills. • Sales, marketing, or customer service experience would be considered an asset. • Current Fire and Casualty Broker-Agent or Personal Lines Broker-Agent license would be considered an asset. • Knowledge of multiple personal lines insurance products, coverages, and insurance guidelines would be considered an asset. • In order to work the Spanish-speaking queue, fluency in Spanish is required. • Prior personal lines insurance sales experience and completion of insurance courses preferred. Compensation: Depends on experience and varies by location. Arizona Compensation: • The pay range for this position is $19.05 - $25.78 per hour, depending on experience. • This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek. Nevada Compensation: • The pay range for this position is $20.01 - $27.07 per hour, depending on experience. • This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek. Job Type: Full-time Pay: From $19.01 per hour Expected hours: 37.5 per week Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Paid training • Vision insurance • Work from home Shift: • Day shift Supplemental Pay: • Bonus opportunities Work Location: Remote Apply Job!