Territory Manager Associate Relations [TARM]

Position Purpose: The Territory Manager Associate Relations [TARM] is responsible for executing the strategy for promoting fair and consistent employment practices. The TARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The TARM reports to the Division Director of Associate Relations. • Lead complex & high-risk investigations though completion • Provide advice and counsel to leaders on investigations • Identify global learnings to address trends to minimize risk • Provide AR support and coach leaders pre/during/post all types of crisis • Provide guidance on practice/policy/process to leaders across all platforms on complex associate relations concerns. • Coach leaders on fair and consistent employment practices • Development for identified HR Partners to enhance skillsets, or address identified opportunities • Lead on-site assessments for high-risk locations Key Responsibilities: • Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment • Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives • Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices • Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team • Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance • Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity • Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters • Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues • Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development • Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues • Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency Direct Manager/Direct Reports: • Reports to Division Director of Associate Relations Travel Requirements: • Typically requires overnight travel 10% to 25% of the time. Physical Requirements: • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds). Working Conditions: • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Ability to work a flexible schedule Preferred Qualifications: • Advanced degree in law, employee relations, or human resources • Multi-site (50-plus locations) and experience with 10,000 associates • 8 years experience in employment law, employee relations or human resources is preferred • PHR or SPHR or equivalent certification • Ability to work a flexible schedule Minimum Education: • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: • 6 Competencies: • Ensures Superior Service • Analyzes the Business • Ensures Process & Operational Consistency • Builds Relationships • Leverages Partnerships • Demonstrates Seasoned Judgment • Communicates Effectively • Labor and Employment Law Expertise • Labor Relations Expertise • Consultative Skills Apply Job!