Remote Sales/Customer Service Representative - NY Residents Only | WFH
Job Overview We are in search of driven and proactive individuals to become part of our dedicated team as remote Customer Service/Sales Representatives. This role involves engaging with clients who have shown interest in securing supplemental benefits to safeguard their families beyond employer offerings. Your core duty will be to assist families in navigating their options, ensuring they select the plans that best suit their unique needs. Key Responsibilities Initiate contact with individuals who have requested further information regarding our benefit offerings. Arrange and facilitate Zoom meetings to thoroughly review and clarify available benefits. Tailor new benefit plans and modify existing ones based on each clients present requirements. Establish and nurture strong, trusting relationships with both new and existing clients. Perform benefit reviews and provide support for claims or adjustments for current clients. Deliver outstanding customer service, addressing members needs with diligence and care. Resolve any client inquiries or issues related to their benefits. Maintain accurate and up-to-date client documentation, executing necessary updates punctually. Required Skills Exceptional communication and interpersonal abilities. Strong organizational skills. Self-motivated with an entrepreneurial mindset. Previous experience in customer service and sales is advantageous. Capability to foster and sustain trusting relationships with clients. Qualifications A high school diploma or its equivalent is mandatory. Experience in customer service or sales roles is preferred. Proficient problem-solving skills and meticulous attention to detail. Ability to work independently and collaboratively within a team.
Career Growth Opportunities
Our company is committed to facilitating professional development through a comprehensive paid training program, equipping you with the necessary skills for advancement within the organization. Company Culture And Values We pride ourselves on fostering a collaborative and supportive environment, encouraging an entrepreneurial spirit that values creativity and teamwork within a flexible work framework.
Compensation
And Benefits Competitive weekly pay with performance-based bonuses, with first-year earnings averaging between (65,000 to )68,500. Health Coverage: Medical (BlueCross BlueShield), Dental, Vision, and Hearing Insurance. Additional perks include company stock options. Flexible work schedule with the option to work from home or utilize our office spaces, catering to your preferences. Employment Type: Full-Time Apply Job!