ACH Support Analyst - Payment Deposit Services
Description: Support multiple functions and processes within Payment and Deposit Operations Primary responsibility is operation support of ACH and Vault applications Performs business analysis for payment and deposit applications Acts as first line of contact for user reported inquiries Ensures high quality support and great service to partners and clients Assists in identifying and implementing operational improvement concepts Develops reporting and metrics to measure performance Communicates clearly with end users and key stakeholders Mines data from primary and secondary sources Leads and coordinates small projects and initiatives Builds relationships and communicates effectively with stakeholders Requirements: Bachelors Degree or equivalent experience 2+ years in operational or support environment Client centric mindset Excellent written and verbal communication skills Ability to effectively manage change Proven track record of building strong... working relationships Strong decision making and analytical skills Attention to detail in documenting and implementing requirements Highly organized, detail-oriented Ability to facilitate research and resolution of issues Strong aptitude to technology based tools and databases Benefits: Short-term incentive compensation Deferred incentive compensation Benefits for eligible employees Apply Job!