Customer Service Representative - Onsite or Remote
Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time... Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills are compensated in the form of a 10% differential (English/Spanish). Work Site This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm Flexible scheduling opportunity for top performers No Sundays! About the Role Answer inbound calls about our products and services. Understand policies and procedures used for daily operations. Take accountability for customer satisfaction with a highly professional demeanor. Demonstrate a strong phone presence while assisting those with less than perfect credit. Achieve high satisfaction on customer surveys. Participate in team meetings. Training Extensive paid training program, up to 3 weeks in length. Ongoing training opportunities for future success! Pay Base wage starting at $17-18.90/hr. with opportunities to increase take home pay. Top 75% of associates are eligible for incentives Career path from Associate I to Associate IV - each step earning an increase in pay Earn up to an additional $3.50/hr. when working non-traditional hours Bilingual skills are compensated in the form of a 10% differential Flex Scheduling opportunity for top performers Competitive Benefits Package Full medical benefits for 20+ hours/week FREE dental and vision coverage Generous time off plans including PTO, Sick Pay, and Bonus Days 401(k) - dollar-for-dollar match up to 5% of total compensation Special discounts and offers for events at the Denny Sanford PREMIER Center Employee Wellness Program Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year Fun Employee Parties Our Culture We have an emphasis on personal success, respect, health, wellness, fun and giving back Employees are rewarded, valued, and celebrated for hard work. Career advancement opportunities is a way PREMIER leaders show they care. Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Apply Job!