Senior Business Operations Manager - Non-Fleet

Who we are: Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone... To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents. Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI. About the role: We launched our Non-Fleet Program in December 2023 to serve small trucking fleets and owner-operators. This segment represents a massive market opportunity, and we are excited to add a Senior Business Operations Manager to help drive the continued growth of this Program and influence a variety of initiatives alongside a world class team that is growing a modern commercial insurance product from the ground up. Reporting directly to the Non-Fleet Program Lead, you will partner with teams including Product, Marketing, Business Development and Underwriting to drive strategy and create efficient processes for our Non-fleet Program. You will play a critical role in creating the frameworks that enable Nirvana’s Non-Fleet Program to scale successfully. Each week will bring a new set of projects and challenges, where success is measured by data driven outcomes, and where you will have real ownership of business results. What you’ll do: • Strategy: Identify, triage, and drive the strategic thinking on key questions, issues, and roadblocks facing the Non-Fleet Program using your business acumen. • Analysis & Insights: Conduct quantitative research and analysis that results in compelling takeaways and recommendations for our leadership team. • Impact & Execution: Take end-to-end ownership of critical operational processes, turning strategy into reality. • Planning / Reporting: Help develop and track critical operating metrics for the Nonfleet Program and communicate actionable insights to relevant stakeholders. • Since we’re still in scrappy startup mode, there’s a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today’s problems while balancing our need to build for the long-term. About you: • 5+ years of experience in management consulting, investment banking, private equity or a similar industry or experience with business operations in a high-growth company. • Strong analytical, problem solving and interpersonal skills. • Comfort working in a high growth, ambiguous environment. • Critical thinker who isn’t afraid to provocateur and make decisions. • Diplomacy, tact, and poise under pressure when working through issues. • Bias-to-action - you’re not afraid to get your hands dirty & stretch yourself. • Owner mentality - take accountability for your actions & results. • Nice to have: MBA Benefits: • Competitive salary & equity • Medical, dental & vision insurance • 401k with company match • Unlimited PTO • Remote friendly Apply Job!