Remote Customer Support Representative
Join our team at a prestigious New York City-based helicopter tour company! We're currently seeking a Remote Customer Support Representative to assist our valued customers with their inquiries and scheduling needs. This position offers the flexibility to work from home. Responsibilities... - Assist customers with inquiries and schedule helicopter tour services - Confirm passengers for their flights in a friendly and confident manner - Answer calls promptly and courteously - Provide detailed information about our services - Resolve scheduling conflicts via phone and email communication - Process credit card payments through our reservation system - Maintain a thorough understanding of our evolving products and services Qualifications: - Previous experience in customer service, sales, or related fields - Strong ability to build rapport with clients - Excellent multitasking and prioritization skills - Positive and professional attitude - Outstanding written and verbal communication abilities This role requires availability to work nights, weekends, and holidays. If you're passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our dynamic team. Job Type: Full-time Apply Job!