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Urgent Hiring: Local IT Technician

Remote, USA Full-time Posted 2026-06-17

We are looking for an applicant that can work between the hours of 8am and 5pm EST and has a strong understanding of hardware/software/networking and technical abilities. The applicant MUST speak English fluently. We are a small IT operation out of Indiana USA looking for technicians. We are currently expanding our operations and are looking to hire a full-time Helpdesk Engineer. We want to hire... people that are passionate about technology and have the drive to learn more. We are a very laid-back operation but growing very fast. We have been servicing our customers for 10 years. Job duties would include but are not limited to: • Handle inbound calls from clients with various issues. • Manage / Install printers • Install/manage various routers • Manage/configure Microsoft office 365 including tenant setup • Monitoring/Implement backup systems • Install, upgrade, and configure workstations/servers • Install/manage client networks. • Install / Manage firewalls, and networking equipment. • Install / Manage VoIP phone systems • Setup / Manager VPN networks • Help users with technical issues such as QuickBooks not opening company files over the network. • Provide assistance with troubleshooting of software/hardware/telecom problems • Assist with the breakdown, relocation, and set-up of workstations to accommodate users' relocations, site relocations, site remodels, and any new location installation • Maintain secure patch levels on workstations as needed • Hard drive data retrieval (using third-party tools to retrieve information from damaged drives) as needed • Able to problem-solve changes in products and new challenges • Remotely troubleshoot client problems • Enter support information into the ticketing system detailing steps used to resolve client issues. • Take on additional duties as needed. Must be/have: • Able to work in a fast-paced and high-stress work environment • Able to communicate effectively and professionally • Able to focus on work in a noisy work environment with frequent distractions, and noise • Able to pay attention to details • Knowledge of technical troubleshooting skills and should be able to identify product issues with minimal knowledge of the item being worked on. • Working knowledge of Electronics • Organized • A team player Job Type: Full-time Pay: $32,000.00 - $60,000.00 per year Schedule: • 8 hour shift Experience: • IT support: 2 years (Required) Work Location: In person Apply Job!

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