Assistant Manager, Virtual Mail

Employer Industry: Online Legal Services Why consider this job opportunity... - Salary up to $83,150 - Annual bonus, incentive bonus, and/or restricted stock units may be provided - Comprehensive benefits package including Medical, Dental, Vision Insurance - 401k with matching contributions and Paid Time Off - Flexible work environment with a remote-first approach - Opportunities to make a positive impact on access to professional legal advice What to Expect (Job Responsibilities): - Lead and manage a small satellite office team to ensure smooth mail coordination and processing - Maintain positive internal relationships through professional communication - Implement strategic plans to meet KPIs and adjust as necessary - Train, coach, and evaluate staff to uphold operational and quality standards - Collaborate with other departments and stakeholders to resolve interdepartmental issues What is Required (Qualifications): - Minimum of 2 years of direct management experience with hourly front-line employees - At least 2 years of experience in performance management, coaching, and feedback - Familiarity with shipping and receiving via USPS and common carriers like FedEx or UPS - High proficiency with Excel, Google Sheets, or similar tools - Strong verbal communication skills and ability to lead effectively How to Stand Out (Preferred Qualifications): - Experience working in a diverse and inclusive work environment - Familiarity with databases and basic SQL - Strong attention to detail and ability to multitask independently - Proactive problem-solving skills in situations with limited standardization - Excellent time management and organizational skills #OnlineLegalServices #RemoteWork #LeadershipOpportunity #CompetitiveCompensation #DiversityAndInclusion At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!