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Payment Research Rep - REMOTE

Remote, USA Full-time Posted 2026-06-17

(Full Time, Remote) Monitors and matches unpostables to the appropriate charge, initiate refunds or determines payment allocation ... Required: Experience: 3 years of experience with insurance billing requirements and account follow up procedures including experience performing accounting tasks and using Microsoft Excel; or equivalent combination of education and experience. Must be able to read an EOB - Explanation of Benefits Education: High school diploma or general education degree (GED) Computer Skills: To perform this job successfully, an individual must have knowledge of general computer applications and practice management systems. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Reasoning Ability: Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Preferred: Accounts Receivable experience preferred. About the opportunity: Include the following. Other duties may be assigned. • Analyzes unpostables to determine where payment should be posted or if a refund is needed • Analyzes and accurately matches bank deposit to billing system deposits • Prepares and submits a detailed log with deposit reconciliations to CFOs each month for legacy payments. • Researches outstanding deposits • Posts payments to practice management system • Supervisory Responsibilities: This job has no supervisory responsibilities • Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Analytical - Collects and researches data; Uses intuition and experience to complement data • Customer Service - Responds promptly to customer needs • Interpersonal Skills - Maintains confidentiality of all patient information and company documents • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information • Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position • Quality - Demonstrates accuracy and thoroughness • Quantity - Meets productivity standards • Adaptability - Adapts to changes in the work environment • Attendance/Punctuality - Is consistently at work and on time • This is a remote position We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers. INDSS Apply Job!

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