Customer Service Representative *Remote OH*

Employer Industry: Home Infusion Services Why Consider This Job Opportunity... • Salary up to $24.72 • Opportunity for career advancement and growth within the organization • Work-from-home flexibility • Comprehensive benefits package including health, dental, and vision insurance • Supportive and collaborative work environment • Recognized as a Gallup Exceptional Workplace for building a thriving workforce What To Expect (Job Responsibilities) • Triage urgent clinical needs of patients, caregivers, and referral sources through after-hours calls • Assist local Patient Registration teams with new patient referrals, ensuring accuracy of information • Meet standardized performance metrics for calls and referrals • Communicate coordination of care information with team members and external sources • Maintain confidentiality of patient information and ensure compliance with applicable laws and company policies What Is Required (Qualifications) • High school graduate or GED required • At least one year of previous call center experience • Proficiency with Microsoft Office Suite and keyboarding skills • Strong interpersonal and communication skills • Dedicated workspace that is quiet and secure for handling patient information How To Stand Out (Preferred Qualifications) • Associate’s or Bachelor’s Degree preferred • Three years of related healthcare experience preferred #HomeInfusion #CustomerService #RemoteWork #CareerGrowth #HealthcareJobs At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!