Customer Service Representative - Remote, OK

Employer Industry: Healthcare Services Why Consider This Job Opportunity... ? Starting pay up to $14.00/hr ? Opportunity for career advancement and growth within the organization ? Work remotely with specific home office requirements ? Comprehensive benefits package including medical, dental, vision insurance, and more ? Supportive work environment dedicated to making a positive impact on members' lives What To Expect (Job Responsibilities) ? Receive and document customer concerns accurately and in a timely manner ? Ensure all company procedures are followed ? Input accurate trip data into systems ? Refer unresolved customer grievances to designated department ? Educate members on services and insurance coverage What Is Required (Qualifications) ? High School Graduate or General Education Degree (GED) ? 0-2 years of related experience ? 6 months contact center experience OR customer service experience ? Strong organization skills, written, and verbal communication skills ? Ability to type 35wpm or more How To Stand Out (Preferred Qualifications) ? Proficiency in Microsoft Office Suite At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!