Solution Architect / Technical Architect

Your Journey at Concentrix Starts Here: At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet... We cannot achieve this vision without you! If you have an interest in improving performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you. • Are you ready to reimagine the world? • Does working for a company who invests in the future and is inspiring in the marketplace intrigue you? • Are you bold in your decisions, and do you have contrarian views on how to run a business? Concentrix provides eligible employees with an opportunity to enroll in different benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We are looking for an experienced Solutions Architect to lead quality, efficiency and customer satisfaction by leading customer conversations and assisting customers with designing, building, and implementing solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. Responsibilities: Smartsheet tool exp is Mandatory. Technical Architect with any framework Exp (.net / Java) will prefer. ? Develop, build, and deploy custom solutions leveragingthe API? Lead consulting engagements that require custom development with customers ? Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations ? Translate business requirements into well architected solutions that best leverage the Smartsheet platform, our partners, and our API ? Participate in technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states ? Provide oversight and governance of Smartsheetprojects ? Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabili ties and extensibility scenarios that leverage the API ? Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Smartsheet ? Expand upon the Smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and business functions ? Determine solution feasibility and costing in support of our Sales team for new engagements ? Review and validate solution designs produced by other Services team members ? Manage the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation ? Maintain a target billable utilization aligned to the role ? Provide feedback to our Product & Platform Engineering teams that inform additional product and service sales opportunities ? Other duties as assigned Skills: ? 3+ years hands-on working experience in the configuration, customization, and implementation of SaaS app locations ? Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technicalelements ? Understanding of systems architecture and ability to design scalable performance-driven solutions ? Understanding of key design patterns and large data volume bestpractices ? Knowledge of data integration tools and experience integrating SAAS applications with differentbusiness systems (ETL, CRM, business analytics, reporting, etc.) ? Knowledge of object-oriented analysis and design and database design ? Development experience (.net, java, javascript, python, NodeJS, etc); ? Strong background in design/development of large web-based or client server sy stems, or complete software product lifecycle exposure ? Strong communication skills (written, verbal, presentation), with the ability to explain technicalsubjects to non-technical end user personnel in large enterprises ? Proven ability to drive projects from concept through completion with minimal guidance ? Familiarity with platform authentication patterns (SAML, SSO, OAuth) ? Strong understanding of release management, code versioning best practices, and d deployment methodologies ? Bachelor’s degree in MIS, CIS, CS or equivalent combination of relevant work experience band Education ? Willing to travel periodically (up to 50%) based on customer and business need Apply Job! For more such jobs please click here!