Customer Service Representative, IN - Remote - (Job Number: 24003636)

Employer Industry: Healthcare Services Why Consider This Job Opportunity... • Competitive pay up to $50,000 annually • Opportunity for career advancement and growth within the organization • Remote work flexibility • Supportive and collaborative work environment • Chance to make a positive impact on member satisfaction and health outcomes What To Expect (Job Responsibilities) • Handle daily member telephone calls, directing them to necessary services, providing education, and resolving issues • Assist providers with eligibility, benefits, and claims problems • Collaborate with the Medical Management Department for service authorizations • Work remotely to ensure efficient service delivery • Maintain a high level of customer service and professionalism in all interactions What Is Required (Qualifications) • High School Diploma or equivalent certification • Minimum of one (1) year of experience in customer service with direct customer contact • Strong communication skills for interactions via telephone, email, chat, or face-to-face • Ability to work independently and efficiently in a remote setting • Knowledge of HMO, PPO, TPA, PHO, and Managed Care functions How To Stand Out (Preferred Qualifications) • One (1) year of experience in a physician healthcare office or high-volume call center • Familiarity with HMO, PPO, TPA, PHO, and Managed Care operations At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! For more such jobs please click here!