Back to Jobs

Customer Service Associate (Remote in Kentucky)

Remote, USA Full-time Posted 2026-06-16

Overview:Chewy, America's #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time!Responsibilities:** ? Engage directly with pharmacy customers who contact Chewy for a variety of topics, primarily via... inbound calls and other communication platforms.

  • Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues.
  • Go above and beyond to "wow" our customers by engaging with them, thinking critically, and providing solutions while adhering to high safety and regulatory standards.

Qualifications:

? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to being your best!

Benefits:

? Competitive pay and benefits ? A supportive culture that values your skills and contributions ? Opportunities for growth and development ? Recognition for your commitment and hard work ? A commitment to equal opportunity and diversity and inclusion Apply Job! For more such jobs please click here!

Similar Jobs