[Remote] Senior Director, Technical Program Management -Ai/ML (Remote Eligible)

Note: The job is a remote job and is open to candidates in USA. Capital One is changing banking for good and is seeking a Senior Director of Technical Program Management in their Intelligent Foundations and Experiences team. The role involves leading the development of the next-generation Generative AI platform and tools, while also expanding the Technical Program Management discipline within the team.

Responsibilities

• Lead programs that deliver on critical business goals and build large scale data products & platforms
• Build the next-generation Generative AI platform and tools as the backbone of the company’s AI Information
• Pave the way for an expanding TPM discipline within the team
• Identify and mitigate technical risks throughout the delivery life-cycle
• Build and lead a world-class team of technical program managers
• Lead technology focused discussions with senior leadership
• Provide valuable insights and recommendations that guide technology-based decisions
• Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Focus on execution, follow-through, accountability, and results
• Collaborate across different functions, organizations, and reporting boundaries to get the job done
• Grow and develop a team of TPMs while building the foundations for the TPM practice

Skills

• At least 9 years of experience in technical program management
• Bachelor's degree
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Experience building and leading a world-class team of technical program managers with a mission to power, intelligent experiences for our customers and associates
• Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
• 9+ years of experience designing and building data-intensive solutions using distributed computing
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture. Preferably using AWS
• 5+ years experience building on high-scale, low-latency data platforms
• 5+ years of experience with Agile delivery
• 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)
• AI/ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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