Insurance Verification Specialist - Remote - Part-time - Immediate Start - Competitive Salary and Bonus Potential
Join the Team at Workwarp: Become a Part-time Insurance Verification Specialist Are you a detail-oriented and customer-focused individual looking for a part-time opportunity to work from home? Do you have excellent communication skills and a desire to learn and grow within a company? Look no further than Workwarp, where we're seeking a Part-time Insurance Verification Specialist to join our Quality Assurance Department. About Workwarp and Our Industry At Workwarp, we're committed to providing top-notch insurance solutions to our customers. Our Quality Assurance Department plays a vital role in verifying life and health insurance applications directly with potential customers. As an Insurance Verification Specialist, you'll be responsible for gathering and verifying information to help determine whether a policy will be issued or declined. If you're a self-starter with a positive attitude and excellent communication skills, we want to hear from you! Job Summary As a Part-time Insurance Verification Specialist, you'll work in a friendly and casual remote environment, handling inbound and outbound telephone calls with potential customers. Your primary goal will be to accurately document information on our database and provide excellent customer service. With a competitive salary and bonus potential based on performance, this is an excellent opportunity to earn a great income while working part-time.
Key Responsibilities
- Daily Responsibilities:
- Maneuver within the Quality Assurance database to conduct assessments and determine what additional information or verification is needed.
- Handle inbound and outbound calls to potential customers, verifying and documenting required information to finalize applications for underwriting assessment.
- Accurately document information and properly document non-contact attempts within the Quality Assurance Database.
- Explain the application process to potential customers and accurately complete additional paperwork when needed.
- Maintain communication with supervision regarding actions taken within the Quality Assurance database and transfer calls to the appropriate department as needed.
- Meet minimum expectations for departmental key performance indicators (KPI's) and maintain reliable and predictable attendance.
- Occasional Responsibilities:
- Participate in special projects that may require making numerous outbound calls, recording activities requested by/from customers, and other tasks.
Requirements and Qualifications To succeed as a Part-time Insurance Verification Specialist, you'll need:
- Essential Qualifications:
- Bilingual English and/or Spanish preferred.
- Minimum typing requirement of 35 wpm.
- Excellent oral and written communication skills.
- Superior customer service skills, with a friendly and efficient approach.
- Proficient use of computer, keyboard functions, and Microsoft Office.
- Ability to multi-task and work under pressure.
- Excellent organization and time management skills.
- Detail-oriented with a desire to learn and grow within the company.
- Preferred Qualifications:
- Knowledge of medical terminology and spelling.
What We Offer
At Workwarp, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a Part-time Insurance Verification Specialist, you'll enjoy:
- Competitive Salary: Earn a great income with a competitive salary and bonus potential based on performance.
- Part-time Opportunity: Work part-time from the comfort of your own home, with flexible scheduling to fit your needs.
- Career Growth: Develop your skills and advance your career within our company.
- Learning Benefits: Take advantage of training and development opportunities to enhance your knowledge and expertise.
- Friendly and Casual Work Environment: Enjoy a relaxed and supportive remote work environment with a team of dedicated professionals.
Why Join Our Team? If you're looking for a part-time opportunity that offers a competitive salary, career growth, and a supportive work environment, we want to hear from you. At Workwarp, we're committed to providing top-notch insurance solutions and exceptional customer service. As a Part-time Insurance Verification Specialist, you'll play a vital role in our Quality Assurance Department and enjoy a rewarding and challenging career.
How to Apply
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