Remote Authorization Specialist – Data Entry & Prior Authorization Support at arenaflex (Contract‑to‑Hire) – Texas (Remote)

About arenaflex – Pioneering Health Solutions from Anywhere

arenaflex is a leading provider of innovative health‑plan services, dedicated to improving member access, eligibility, and overall wellness across the United States. With a mission to deliver seamless, technology‑driven solutions, arenaflex empowers its remote workforce to make a tangible impact on the healthcare ecosystem. Our culture blends flexibility, continuous learning, and a commitment to excellence—making arenaflex the ideal place for ambitious professionals who thrive in fast‑paced, data‑intensive environments.

Position Overview

We are seeking a highly motivated Authorization Specialist – Data Entry to join arenaflex’s Utilization Management team on a 12‑month contract‑to‑hire basis. This remote role, based in Texas, is the backbone of our prior‑authorization workflow, ensuring that every request is captured, processed, and routed with precision and speed. If you have a passion for accuracy, love working with healthcare data, and can type at a rapid pace, this opportunity offers the perfect blend of challenge and growth.

Key Responsibilities

• Enter, update, and maintain authorization requests in arenaxflex’s utilization management system with a minimum of 10,000 alphanumeric keystrokes per hour (50‑60 WPM).
• Receive, triage, and distribute incoming faxes to the appropriate internal teams (Concurrent Review, Behavioral Health, Medicare, etc.) within 1‑2 hours of receipt.
• Assist the utilization management team by tracking authorization status, ensuring compliance with policies, and documenting referrals, diagnoses, and prognoses for clinical reviewers.
• Maintain meticulous records, files, and documentation to support audit readiness and regulatory compliance.
• Stay current on healthcare authorization processes, medical terminology, and arenaflex policy updates; proactively apply new knowledge to daily tasks.
• Collaborate with the intake department to streamline workflow, reduce bottlenecks, and improve overall turnaround time.
• Perform corrective data entry when discrepancies are identified, ensuring data integrity across all systems.
• Participate in team meetings, training sessions, and continuous‑improvement initiatives as assigned.

Performance Expectations & Metrics

• Process 3,500–4,000 faxes daily, achieving a 1‑2 hour turnaround for routing to downstream teams.
• Maintain a typing speed of at least 60 WPM, consistently delivering 10,000 keystrokes per hour without sacrificing accuracy.
• Achieve a data‑entry error rate of less than 0.5 % as measured by internal quality audits.
• Demonstrate punctuality and reliability, adhering to the open‑availability schedule that includes weekdays, weekends, and holidays as needed.

Required Qualifications

• High school diploma or equivalent (required).
• Successful completion of a typing test demonstrating 60 WPM or higher; test results must be attached to the resume.
• Open availability to work any shift, including overtime, weekends, and holidays; ability to work Monday‑Friday 6 am‑7 pm CST, Saturday 7 am‑5 pm CST, and Sunday 7:30 am‑4:30 pm CST.
• Demonstrated punctuality and reliability in previous employment.
• Entry‑level candidates are welcome; high school graduates or individuals with retail experience are encouraged to apply.
• Basic understanding of medical terminology and health‑insurance concepts (preferred but not mandatory).

Preferred Experience & Skills

• 3 months to 1 year of data processing, clerical, or administrative experience.
• Prior exposure to healthcare documentation, claims processing, or insurance workflows.
• Proficiency with Microsoft Office Suite (Word, Excel) and familiarity with electronic health‑record (EHR) or utilization management platforms.
• Strong attention to detail, with the ability to spot and correct data inconsistencies quickly.
• Excellent written and verbal communication skills, enabling clear interaction with internal teams and external partners.

Core Competencies for Success

• Speed & Accuracy: Ability to type quickly while maintaining a near‑perfect error rate.
• Organizational Skills: Efficiently manage high volumes of documents and prioritize tasks under tight deadlines.
• Adaptability: Thrive in a dynamic environment where priorities shift and new processes are introduced regularly.
• Team Collaboration: Work closely with clinical reviewers, intake specialists, and other stakeholders to ensure seamless authorization flow.
• Problem‑Solving: Identify gaps in documentation, propose corrective actions, and follow through to resolution.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As an Authorization Specialist, you will have access to:

• Structured onboarding and ongoing training programs focused on healthcare operations, compliance, and advanced data‑entry techniques.
• Mentorship from senior utilization management professionals who can guide you toward roles such as Utilization Review Analyst, Claims Specialist, or Healthcare Operations Coordinator.
• Opportunities to earn certifications in medical coding, health information management, or related fields—fully funded by arenaflex.
• Regular performance reviews that identify pathways for promotion, including potential transition to a permanent full‑time position after the 12‑month contract.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage of $16.00 and a comprehensive benefits package designed to support your health, financial security, and work‑life balance. Benefits include:

• 401(k) retirement plan with company matching.
• Medical, dental, vision, and life insurance coverage.
• Flexible scheduling to accommodate personal commitments.
• Paid holidays and vacation time in accordance with arenaflex policies.
• Access to employee assistance programs (EAP) and wellness resources.

Work Environment & Culture at arenaflex

Our remote workforce is built on trust, autonomy, and collaboration. arenaflex fosters an inclusive culture where every voice matters. You will join a supportive team that values:

• Transparent communication—regular virtual town halls and team huddles keep everyone aligned.
• Recognition of achievements—top performers are celebrated through awards, bonuses, and public acknowledgment.
• Continuous improvement—feedback loops encourage innovative ideas that enhance processes and patient outcomes.
• Diversity and inclusion—arenaflex is committed to creating a workplace where people of all backgrounds thrive.

Application Process

To be considered, please complete the mandatory typing test (minimum 60 WPM) and attach the results to your resume. Once your application is submitted, our recruiting team will review your qualifications and contact you for the next steps, which typically include a brief virtual interview and a skills assessment.

Ready to Join arenaflex?

If you are a detail‑oriented, fast‑typing professional who enjoys contributing to the healthcare industry from the comfort of your home, we want to hear from you. Take the next step in your career and become a vital part of arenaflex’s mission to streamline authorization processes and improve member experiences nationwide.

Apply Now – Start Your Journey with arenaflex!