Regional Sales Manager - Northern Germany & Northern Europe
About Us
Let’s go on an adventure together! Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you. For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it. At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers — you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is. Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time. Feel like this could be the right fit? We think so too, and we’re already way too excited to meet you.
About the Role
The Regional Sales Manager (also known as the Global Purpose Specialist (GPS)) is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, expert trainer, problem solver, and company culture enthusiast all rolled into one! What you’ll be doing: Develop and maintain relationships and accounts with travel agencies, tour operators and online travel platforms in Northern Germany and Northern Europe. Create a business plan to achieve monthly and quarterly targets including growing existing accounts and prospecting new opportunities Provide exceptional customer service in every situation Provide training on all of G Adventures’ Product Work with both speed and efficiency while consistently displaying compassion and care in every interaction Handle any booking issues calmly and with empathy Differentiate your service to provide a uniquely G Adventures experience for our agents How your mission is achieved: Connect with our agency partners in person, over the phone, via Zoom and email Attend partner conferences and training events Support direct marketing initiatives and consumer shows Ask the right questions to ascertain the needs of each unique agency Recommend and sell the right trip for the agencies traveller based on their needs Hold regular training sessions to ensure your agents are up to date with G Adventures product Present G Adventures product to groups of agents and/or clients from 4 to 100+ Organise and stick to a strategic call plan, ensuring agents are visited as frequently as they require Ensure accuracy in recording all sales visits in Salesforce Maintain superior knowledge of all G Adventures product and changes Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values. Be the first point problem solver for any of your agent’s bookings Creating succinct marketing plans with partners to drive enquires and conversion Create a digital roadmap to ensure prominence of G Adventures product on agents social, website and digital platforms Skills & Experience: On the road travel sales experience essential Ability to understand and demonstrate professional sales presentation techniques Demonstrated strategic business planning, analysing, and reporting skills Strong negotiation skills Advanced skills in interpersonal relationship management Effective communication skills in german and english, both verbal and written Problem solving/complaint resolution skills with a focus on the customer experience Flexible and energetic, with the ability to work independently as well as in a team environment Ability to navigate and use a variety of computer systems confidently with speed and efficiency Understanding of, and identification with, G Adventures’ Core Values Experience with Salesforce, Slack, Google products and Zoom is an asset Ability to work irregular hours (evenings, weekends and occasionally early starts to train agents before they open) Availability to stay overnight if required (accommodation cost would be covered by G Adventures) Valid driver license Domestic and International travel are involved with this role Ideally resident in the sales area in Northern Germany/Northern Europe What Do We Offer You? Competitive Total Rewards Package, including exclusive travel perks! Additional days off, including on your birthday! Vacation time for you to recharge Enhanced Parental Leave Meaningful Employee Recognition Program Learning and Growth Opportunities Employee Resource Groups *Applicable based on location* Please note that Artificial Intelligence (AI) is used in the selection or interview process. G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants. Apply To This Job