[Remote] Senior Atlassian Administrator
Note: The job is a remote job and is open to candidates in USA. EPAM Systems is seeking a dedicated and experienced Senior Atlassian Administrator to manage and enhance their Jira Cloud environment, streamline workflows, and provide top-notch support to their team. The role involves reviewing and improving workflows, managing user permissions, and optimizing Jira Cloud environments for reliability and performance.
Responsibilities
- Review and improve existing workflows, permission schemes, and automation
- Document existing processes in Jira and newly created ones
- Create users, manage permissions and projects, and resolve issues in the system
- Support and further develop existing Python scripts utilizing Atlassian Python APIs
- Monitor, update, and optimize Jira Cloud environments to ensure reliability and performance
- Develop, test, and implement automation rules to enhance efficiency within Jira Cloud
- Create and maintain automation workflows for managing projects, schemes, and permissions
- Set up and configure Jira projects, workflows, schemes, notifications, and permissions
- Control changes in permission schemes, screens, and workflows through scripting and automation
- Monitor, identify, and troubleshoot system issues, resolving them promptly
- Provide assistance and training to end users, addressing ongoing concerns and questions
Skills
- 3+ years of working experience in Atlassian tool administration and support
- Expertise in providing application support in enterprise environments
- Proficiency in managing and optimizing Atlassian Cloud applications, particularly Jira Cloud
- Knowledge of Groovy scripting for creating custom solutions within Jira
- Background in Jira Service Management, including its configuration and troubleshooting
- Familiarity with Jira plugins and their development, integration, and maintenance
- English language proficiency at an Upper-Intermediate level (B2) or higher
Benefits
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)
Company Overview
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