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[Remote] PATIENT ACCOUNT ANALYST

Remote, USA Full-time Posted 2026-06-22

Note: The job is a remote job and is open to candidates in USA. Duke Health is committed to compassionate care and is seeking a Patient Account Analyst to join their Patient Revenue Management Organization. The role involves coordinating financial management, cash reconciliations, and reporting to support the revenue cycle operations of the health system.

Responsibilities

  • Prepare and coordinate distribution of cash reconciliations, deposit reports, key performance indicators and other reports and analyses for senior DUHS and PRMO management
  • Maintain liaison with DUHS and PRMO managers and staff in the preparation of cash reconciliations, deposit reports and analyses to provide information and to resolve problems concerning variances from projected and actual cash receipt data
  • Monitor budget expenditures and prepare written reports for PRMO management identifying progress, adverse trends and appropriate recommendations or conclusions
  • Continually monitor financial systems performance and prepare written reports and analyses for PRMO management documenting adverse trends and appropriate recommendations or conclusions
  • Supervise and coordinate staff in the preparation of cash reconciliations; train and mentor staff to broaden their skills regarding cash reconciliations, policies and procedures
  • Provide information to various external organizations concerning fiscal operations
  • Perform other related duties incidental to the work described herein
  • Ability to handle multiple projects
  • Research and resolve cash management issues both internal and external
  • Provide advanced level reporting, trending/aging and analysis of cash receipts and payment obligations in compliance with DUHS
  • Maintain corporate policies and procedures for unidentified cash receipts, to manage resolution with staff and to support adjustments to revenue/financial statements
  • Research and Knowledge of System Capabilities related specifically to payment application related to EPIC, Onbase, and Bank Reporting Systems

Skills

  • Work requires a Bachelor's degree in Accounting, Finance, Economics, Business Administration or a related field or equivalent relevant experience
  • Experience – 5+ Years in healthcare accounts receivable, financial management or accounting or a directly related field
  • PC – Intermediate
  • Excel – Advanced
  • Word – Intermediate
  • Access – Intermediate
  • Ability to work remotely with collaborative team approach
  • Ability to develop consensus in a group with diverging views
  • Excellent interpersonal skills and the ability to effectively communicate, both verbally and in writing, with all levels of management, staff, and the industry
  • High-energy candidate with a strong sense of urgency about solving problems, meeting challenging deadlines, and achieving critical goals
  • Ability to manage multiple priorities in a fast-paced environment
  • Demonstrated team skills
  • Excellent analytical/accounting/statistical reporting skills
  • Supervisory skills
  • CPA is desirable
  • SAP General Ledger Systems a plus
  • EPIC Systems a plus
  • Treasury Bank Sites and/or Treasury Workstation a plus

Company Overview

  • World-class academic and health care system It was founded in 1925, and is headquartered in Durham, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://dukemedicine.org.
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