[Remote] Audience Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Clarivoy is the auto industry's leading provider of multi-touch sales attribution and advanced digital targeting tools. They are seeking a highly organized Audience Operations Specialist to support audience creation, onboarding, activation, and measurement across their Customer Data Platform products.
Responsibilities
- Partner with the Director of Enterprise CDP to build, manage, and distribute audiences for enterprise clients
- Set up and maintain platform integrations across major social, search, and programmatic destinations
- Distribute audiences, validate ingestion, and troubleshoot delivery issues
- Take ownership of recurring audience creation
- Manage onboarding for our audience products and related workflows end-to-end: account/client/property creation, tag setup, platform configuration, and audience activation
- Coordinate with agencies and dealers to obtain ad account access across major destinations
- Execute the audience refresh process across multiple audience types
- Run queries against our data platform using defined logic (property identifiers, domain, time windows)
- Clean and prepare audience files — remove unnecessary data, deduplicate records, and format for platform ingestion
- Upload and manage audiences within our onboarding/identity tools; maintain structured file organization and backups
- Guide internal teams and external partners on audience strategy and structure — retargeting configurations, look-back windows aligned to campaign goals, and multi-platform activation approaches
- Support activation across social, search, and programmatic platforms
- Support measurement workflows; validate campaign performance data and attribution outputs
- Perform updates to measurement dashboards when needed
- QA data, identify discrepancies, and partner with internal teams to resolve them
- Update reporting dashboards and sync audience and delivery data into reporting workflows
- Create and manage internal tickets for reporting updates
- Perform QA checks to ensure reporting accuracy
- Identify opportunities to reduce manual work and expand automation across destinations
- Partner with Operations and Engineering to automate audience workflows and streamline onboarding
- Contribute to our single source of truth with clean, current documentation
- Work closely with Sales, Customer Success, Engineering, and external agencies and partners
- Communicate clearly on status, dependencies, and blockers
- Serve as a reliable operational partner that internal and external stakeholders can count on
Skills
- Strong attention to detail — this role is highly process-driven
- Experience with digital advertising platforms (social, search, or programmatic)
- Comfort working with structured data (CSV files, spreadsheets, datasets)
- Ability to follow, manage, and improve detailed workflows
- Strong communication skills, both internal and external
- Ability to manage multiple workflows across multiple clients simultaneously
- Curious about how systems, data, and platforms connect; able to balance speed with precision
- Self-motivated and able to operate independently in a remote environment
- Experience with Customer Data Platforms
- Experience with data onboarding / identity resolution tools
- SQL or data querying experience
- Programmatic advertising or retail media experience
- Experience in automotive or agency environments
- Experience contributing to internal documentation and knowledge bases
Company Overview