Marketing Operations Associate

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. This entry-level marketing operations role owns the operational and administrative work that supports NerdWallet’s Student Loans STT business. Reporting to the Sr. Staff, Marketing lead as an individual contributor across the full Student Loans portfolio, this role handles the recurring execution work that keeps the marketplace running—spanning lender compliance, landing page content, marketing reporting, affiliate campaign operations, partner contract administration, and invoice reconciliation. The position exists to absorb these tasks so that senior marketing leadership can focus on the revenue- and profit-generating strategy, channel scaling, and high-impact growth initiatives that drive the program forward. This role reports to Sr. Staff, Marketing. Where you can make an impact: Process lender-initiated compliance updates—including APRs, disclosures, and other regulated content—across landing pages and internal systems to ensure marketplace accuracy and regulatory compliance. Build, maintain, and analyze marketing reports and Google Sheets dashboards, including month-over-month and year-over-year performance analyses, campaign and partner reporting, and monthly billing audits that support data-driven marketing and partnership decisions. Manage landing page content and lender placement across the Student Loans marketplace by launching new pages, updating existing experiences, optimizing lender ordering, and executing partner-driven initiatives such as logo tests and custom landing pages. Execute affiliate marketing operations in Voluum, including campaign setup, configuration, tracking implementation, and creative asset distribution to support partner acquisition efforts. Reconcile partner billing and invoicing across both sides of the marketplace by validating traffic partner invoices, resolving discrepancies, processing requisitions, auditing lender invoices, and identifying billing issues for cross-functional stakeholders. Maintain lender payout rates, revenue terms, and affiliate compensation structures within internal systems to ensure accurate reporting, bidding optimization, partner reconciliation, and financial tracking. Manage the partner contract lifecycle in Ironclad by monitoring contract progress, coordinating approvals, identifying next steps, and partnering with internal and external stakeholders to support onboarding, renewals, and ongoing partner relationships. Serve as a key operational hub across lenders, affiliate partners, finance, marketing, and other cross-functional teams, ensuring initiatives move efficiently from intake through execution and completion. Your experience: 1–4 years in marketing operations, affiliate or performance marketing, account management, financial operations, or a similar operational role Bachelor's degree preferred — marketing, business, finance, or a related field — or equivalent hands-on experience Strong attention to detail — this role touches regulated content, financial records, and contracts Ability to track many workstreams at once without dropping items Proactive follow-through without needing repeated prompting Sound judgment about when to act vs. when to escalate Comfort switching between compliance, content, billing, and partner work within a single day Orientation toward learning systems, not just task completion Solid Google Sheets skills — formulas, pivot tables, and basic dashboard construction Comfort working with numbers: reconciling figures, catching discrepancies, keeping records accurate Ability to learn new platforms quickly (training provided on Voluum, Ironclad, WordPress, and internal tools) Clear, professional written communication for partner correspondence Preferred Qualifications: Experience with affiliate tracking platforms (Voluum, Cake, Everflow, or similar) Exposure to CPL/CPA models or paid media basics Background in fintech, lending, or another regulated industry AP/AR, invoice reconciliation, or billing audit experience Familiarity with a contract management platform (Ironclad, DocuSign CLM) CMS experience, particularly WordPress Basic SQL or data warehouse exposure Comfort using AI tools or lightweight automation to reduce repetitive work Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. What we offer: Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?) Industry-leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + holiday company shutdown New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical after 5 years for Nerds to recharge, gain knowledge, and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend (Only remote Nerds are eligible for the Wifi Stipend) Work from home equipment stipend and co-working space subsidy (Only remote Nerds are eligible for these stipends) Have Some Fun! (Nerds are fun, too) Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with 4% company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer-paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see: E-Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI-Remote Apply To This Job