[Remote] Emerging Account Executive

Note: The job is a remote job and is open to candidates in USA. Olo is a leading restaurant technology provider looking for a motivated Emerging Account Executive to develop relationships with existing customers. The role involves driving awareness and adoption of Olo’s products, managing client relationships, and ensuring successful program launches to maximize clients' digital potential.

Responsibilities

• Drive awareness, market presence and adoption of new products and initiatives for your assigned set of Olo’s existing clients in the Emerging Enterprise Segment (15-75 locations)
• Build relationships with and manage contract renewals for this set of clients
• Work in partnership with internal stakeholders to understand each client’s existing program and identify potential opportunities for improvement and expansion
• Own the upsell sales process and conduct product demonstrations on Olo’s products & services
• Develop and cultivate relationships throughout organizations by conducting targeted outreach
• Draft benchmark analyses that highlight opportunities for brands to derive greater results from existing products and/or utilize new products
• Coordinate customer meetings and presentations; prepare and deliver follow-up materials, addressing any client concerns or competitive threats
• Manage contractual processes and executive-level negotiations
• Collaborate with Customer Success post-sale to ensure a successful program launch, and make certain everything is delivered to the client just as they expected
• Be held to revenue and product adoption goals

Skills

• 5+ years of experience, including 3+ years in a sales role, preferably selling in the hospitality/restaurant industry, a B2B SaaS/software, or a payment solution
• You're action-oriented, client-focused, motivated and have prior results to prove it
• You have strong interpersonal and presentation skills- you're a great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems
• You're organized and process oriented, able to multitask, handle pressure, and be flexible in a fast-paced environment
• You're a highly motivated and confident individual with a competitive personality, but also a supportive team player
• You're comfortably geeky, good at demonstrating some pretty advanced stuff, and have solid PC skills -- Powerpoint, Excel, Google Suite, CRM & data analytics tools, etc
• You are able to decipher legal contracts and navigate contract negotiations

Benefits

• 20 days of paid time off
• 10 separate sick days
• 11 holidays, plus year-end closure
• Health, dental, and vision coverage for yourself and your family
• A 401k match
• Remote-office stipend
• A generous parental leave plan
• Volunteer time off
• Gift matching policy

Company Overview