[Remote] Project Manager - Software Implementation

Note: The job is a remote job and is open to candidates in USA. Syncron is a leading SaaS company specializing in aftermarket solutions. The Project Manager will lead the delivery of cloud-based service lifecycle management solutions for global clients, coordinating cross-functional teams and managing project timelines, budgets, and scope.

Responsibilities

• Managing project scope, timeline, risks, and commercials (contract, budget, percentage of completion, change requests, etc.) of typically 6-12 month projects with a budget of up to 1m USD
• Partnering with the customer project manager in actively driving implementation projects to success, starting with an on-point definition and management of project goals and success criteria
• Coordinating project teams with customer and Syncron team members from different locations around the globe, and coaching them to follow out Syncron’s standardized methodology
• Identifying and actively mitigating project risks together with the project Solution Architect and Technical Lead
• Driving the project team to progress – leveraging end-to-end customer business process thinking rather than system capabilities and always keeping the project objectives and contractual conditions in mind

Skills

• Completed university with a qualified degree, for example in Industrial Management, Economics, Engineering
• Worked a minimum of 2-3 years implementing SaaS solutions, of which no less than 2 years you managed projects of a similar size
• Take accountability for customer needs and aim to deliver best results for your clients, which can also mean for the customer to adopt best practices and implement change
• Structured work approach and drive project progress through your project plan
• Enjoy communicating in a group and lead through meetings to achieve set objectives
• Fluently communicate in business English orally and in writing
• Happy to travel & spend time directly with your clients (20-25% travel can be expected)
• Experience working with warranty, supply chain or pricing software
• Strong experience in after-sales domain

Benefits

• 401(k) plan with company match
• Health, dental, and vision insurance
• Remote working
• Paid time off

Company Overview

Company H1B Sponsorship