[Remote] Solutions Analyst

Note: The job is a remote job and is open to candidates in USA. Infios is a leader in supply chain software solutions, dedicated to improving operations and efficiency for organizations. The Solutions Analyst plays a key role in delivering accurate reporting and operational outputs, utilizing data analysis and technical problem-solving skills to enhance customer solutions.

Responsibilities

• Own the accurate and timely delivery of daily, weekly and month‑end customer reporting, ensuring outputs customers can rely on
• Maintain and support core solution components, including General Ledger coding, custom fields, order‑matching logic, accruals, cost allocation and month‑end reporting
• Analyse large and complex datasets to identify trends, resolve discrepancies and highlight opportunities to improve accuracy, efficiency and scalability
• Independently investigate and resolve issues across data logic, reporting outputs and customer deliverables, taking ownership through to resolution
• Use advanced Excel, Microsoft Access and SQL to manage, validate and automate data, improving reporting quality and reducing manual effort
• Work confidently across systems such as the Infios FAP Portal to support custom reporting, data validation and ongoing solution enhancements
• Collaborate closely with Operations, Product, Implementations, Commercial teams and customers to support complex solutions and deliver clear, data‑driven insights
• Contribute to documentation, process improvement and team success by sharing knowledge, supporting onboarding, participating in goal planning and proactively raising risks

Skills

• Advanced proficiency in Microsoft Excel (formulas, pivots, lookups) and Microsoft Access
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple priorities and meet firm deadlines
• Clear communication skills, including the ability to explain technical concepts to non-technical audiences
• Comfortable working independently while collaborating cross-functionally
• Working knowledge of SQL for data analysis and reporting
• Experience with SaaS or data-driven operational environments
• Familiarity with logistics, freight audit/pay, or financial operations
• Experience improving or automating reporting and workflows
• Exposure to month-end processes, accruals, or financial reporting logic

Benefits

• Access to competitive Medical, Dental and Vision insurance
• The option to enroll in 401K matching program
• Flexible Time Off, 11 days paid holidays and 1 day of volunteer time per year
• Fun, casual, and flexible work environment

Company Overview